PRODUCTS / ORDERING
email, phone, fax or post an
order through to us. Phone (08) 85368000 or Fax (08) 85368001. Our postal
address is 11 Walsh Avenue STRATHALBYN SA 5255.
You can easily order via
our website even if you don't have an account with us.
Teaching Resources/Software, First Aid Products, Coach Express or Juke Box
department categories in our website menu depending on the item(s) you require. If you have an account and login password, click
Login/Order Online in the above menu. You can order items across departments by
starting in one department then using the "Other Products", "Top" or "Search
All" product buttons. Your ordered items will list at the top of the
screen. You can click the down arrow to have them list at the bottom of your
screen if you prefer.
Add quantity for any item and click the cart button to add. Click View Cart
then click Submit or Checkout button to complete the ordering process which
includes ways to pay.
FINDING SPECIFIC PRODUCTS QUICKLY
If you are looking for a
First Aid product, click First Aid Products in the above menu and use the
Search All field to find it. You can also enter a product code to find a
specific item. If you wish to view a range of products, make your search word(s) more general. For example:
- To find all bandages,
search for "bandage".
- To view all first aid
kits and first aid container options, search for "first aid".
If you are looking for
our teaching books or software, click Teaching Resources in the top menu.
AND DELIVERY (HOSTED DOWNLOAD OR USB DEVICE VIA MAIL)
All ebooks are individually stamped with the digitally encoded customer
details. We use your name (school name or in the case of an individual, their
first initial and surname) your suburb/town/city and state. This shows in
small type at the top of each page.
If individual/single teacher ebook registration is ordered,
it will be deemed all ebooks purchased are to be
registered/stamped to the individual teacher unless we are notified otherwise.
If whole school registration is ordered, it will be deemed all ebooks purchased are to be registered/stamped with the school name
unless we are notified otherwise.
Our ebooks represent good value for money. If the tests are stamped with a
school's name, the whole school can use the tests over multiple teachers, all
classes, with hundreds of students, over many years. If you are a single
teacher buyer, you can print out any number of the tests for all your
students, in any school you teach and for any number of years. Whether it is a
school or individual teacher user registration, the cost works out to be very
economical and all we ask is for any duplications under educational statutory
licence to be recorded if you are sampled by copyright agencies. We provide
many free downloadable backup resources.
There is a cost for enabling a download process or supply on USB flash card
media via mail. Besides someone manually processing each and every online
order, including uploading the file so it can be downloaded, the file has to
be hosted (itís too big to email) and we pay quarterly for this hosting. This
enables us to host files for 30 days so customers can download them. We could
absorb the hosting cost into each ebook but that would mean all ebooks would
increase in price and customers would pay for it multiple times. Therefore, we
apply the same charge if the ebook is hosted for download or physically
supplied on USB device via mail.
options are further explained here.
DOWNLOADING A COMPUTER PROGRAM AND DEMO MODE
Simply click the link on
our homepage relating to the program you wish to download. Most teaching
related programs are in the
Teaching Resources link. You can then use the Next
Page link (found at the bottom of each page) to navigate through the items or
use the Search All field to bring up the exact program. Click the large
"i" (for information) to view further
information about the program. Click "Go to Download Area" link to
go directly to the download page. Click "Download Now" to commence
the download process. Downloading will start after you choose where you wish
to place the file on your computer. The download file will require a
decompression program (such as Winzip for Windows)
to unzip. Most of our computer programs work instantly in demo mode and
allow 30 days to try. Some have print restrictions. Once registration is
purchased (username and unlock code), your downloaded program unlocks to its
full version and any work you did in it is preserved.
requires its purchase. Purchases of software on disk
automatically includes registration. If you wish to register school
related software, click Teaching Resources/Software for eBooks, eReaders, Reader Express, Raffle Ticket
Machine and School Data Express. For registering Coach Express, click Coach
Express, for Jukebox software, click Jukebox.
The registered Username is generally attributed to the purchaser and their
suburb/town and State. Some registered users like to have software
registered in the name of a school or an organization. Registration is only attributed to one
person or one physical site within a larger entity. Use the Delivery fields to tell us your preferred
username for registration otherwise we will create the registered username using the
account holder and/or the person/organisation's name ordering.
During the checkout
process, you will be given a choice of delivery options. Ebooks and software
programs require registration and hosting for downloading and/or unlocking. All other products
are physically delivered (e.g. hardcopy books, ebooks or other software on USB
devices, first aid items etc...). Therefore, you must select a delivery option
that applies to your purchase.
are automatically provided with an online customer account log in number and
password after their first order from our homepage as a guest customer or if
they request an online customer account via email, phone, fax or post. Your
log in number is the same as your account number with us - shown on all
invoices and statements. Schools who have ordered from us before will notice
their online account number is the same as their current account number.
Online account Customers click Order Online in the above menu or they can
start ordering as a guest and will be given the option of entering their
account number in during the checkout process to recall their details.
This will process your order automatically under your account with us. This is
a huge time saver as your account details do not need to be re-entered. You
can even create quick orders (if you order various products regularly and know
the codes). You
will also be able to alter your account details, check the status of orders
and view past transactions. If you enter as a Guest, the system will not link
you to your current account and will treat you as a new customer but we will
manually link your order to an existing account if you have one with us or we
will create a new account for you.
COPYRIGHT REQUIREMENTS OF OUR BOOKS and eBOOKS
Click here for copyright
If your problem has not
been answered here, email us firstname.lastname@example.org